Well Ageing Info Hub logo

Phone: 1800 319 333
Email: infohub@nhw.org.au
Wangaratta Library Foyer (21 Docker St, Wangaratta VIC 3677)
Thursday – 10.00am to 12.00noon

Well Ageing Info Hub Volunteers
The Well Ageing Info Hub volunteers are here to help you

The Well Ageing Info Hub provides information on health and community supports available to older people living in the Rural City of Wangaratta and surrounding areas.

Our trained volunteers can help you understand and navigate the aged care system. So if you’re confused about;

  • what services are available
  • who provides them
  • what you are eligible for
  • how to apply
  • what will happen next?

Visit us at the Well Ageing Info Hub located in the Wangaratta Library foyer on Thursday’s between 10.00am – 12.00pm. You can also email infohub@nhw.org.au or call 1800 319 333 for more information.

The Well Ageing Info Hub was established based on the feedback from the Well Ageing Vision and Engagement (WAVE) project, a large community consultation conducted in 2016/17.

Public Information Sessions

The Public Information Sessions will help you understand and navigate the aged care system, either for yourself or for someone you know.

Monthly information sessions are held at the Uniting Church Hall (10 Rowan St, Wangaratta) and cover a wide range of topics including;

  • How to navigate the Aged Care system
  • Pensions and Concessions
  • Your health and wellbeing
  • Moving out of the family home and the benefits of downsizing
  • Transitioning to retirement
  • Advance Care Planning
  • Making a Will
  • Transport
  • Computers and staying connected
  • The importance of exercise
  • Hearing Australia
  • Dementia Australia
  • Mental health
  • Seniors Rights Victoria

For information contact;
Nadia Tilson
1800 319 333

COTA (Council on the Ageing) logo

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Aged Care Navigators

Aged Care Navigators is part of a national trial led by COTA (Council on the Ageing) Australia and funded by the Australian Government.

It is a free, confidential service that gives you independent information about aged care services and how to access them.

Our friendly, knowledgeable staff and volunteers can:

  • explain the different types of aged care services and programs
  • show you how to use the government website My Aged Care
  • explain the role of an aged care assessment and how to prepare for one
  • tell you where to get the extra help you may need to access aged care services


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What is Aged Care Navigators Trial?

Around the country, we are testing different ways of helping people to find their way around the aged care system. By learning which approaches work best, we hope to improve the way we provide information in the future. Learn more about the trial at www.agedcarenavigators.org.au

Aged Care Navigators is a partnership between:


Do you have a question about Aged Care services?

MyAgedCare.gov.au logo


Are you interested in becoming an Info Hub volunteer?

Call Nadia on 1800 319 333